Terms And Conditions
01 General
By accessing and using this website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use our website.
We reserve the right to update or modify these terms at any time without prior notice.
02 Products & Availability
All products listed on our website are subject to availability.
We reserve the right to discontinue any product at any time without notice.
We make every effort to display product colors and descriptions accurately; however, slight variations may occur due to screen settings or photography.
03 Pricing & Payments
All prices are listed in AED.
We reserve the right to change prices without prior notice.
Accepted payment methods:
- Credit/Debit Cards
- Online Payment Gateways
⚠️ Cash on Delivery (COD) is currently not available.
Orders will only be processed once payment is successfully received.
04 Shipping & Delivery
- We deliver withinGCC countries only.
- Delivery timelines may vary depending on location.
- Customers are responsible for providing accurate shipping details.
- We are not responsible for delays caused by customs, courier services, or incorrect addresses.
05 Returns & Refunds
- Customers may request a return within15 days of receiving the product.
- Items must be unused, in original packaging, and in resalable condition.
- Certain items (such as opened perfumes or hygiene-related products) may not be eligible for return.
- Refunds will be processed to the original payment method after inspection.
Shipping charges are non-refundable unless the product received is damaged or incorrect.
06 Intellectual Property
All content on this website including images, text, logos, branding, and designs are the property of ELAAF PERFUMES and may not be copied or used without permission.
07 Limitation of Liability
We are not liable for:
- Indirect or incidental damages
- Delays beyond our control
- Misuse of products
Use of our products is at the customer’s discretion and responsibility.
08 Governing Law
These Terms & Conditions are governed by the laws of the United Arab Emirates.
09 Contact Information
For any questions regarding these Terms, please contact us at: